
Phone 08 9472 8077
Implementation Service - Customisation and Training
The smooth operation of any business requires that each employee learns and knows their role and fully understands your business policies, rules and procedures,
so the implementation of a new system is a perfect time to review and perhaps re-establish that role.
Typically, most "training" will occur in an informal setting during the onsite customisation stage, as part of the process of defining and testing the desired configuration.
Passing on knowledge in this way has been found to be most effective, as it provides an opportunity to consult, design and customise the system to suit the needs of the business.
Under this arrangement, information will be passed on to our technicians about how your business operates, they will then customise the system to meet
those needs then teach the skills to the key people who require it.
This allows skills sets learnt within the organisation to be passed on when a change in role
requires it or when new staff join. This work is ongoing and is usually carried out over a period of time, requiring more than one visit, depending on the level of customisation required.